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Our Commitment to Your Privacy

At BharatBillBooks, we prioritize the security and confidentiality of your data. This policy outlines how we collect, use, and protect your information while using our services.

1. Data Collected

Category	Examples	Purpose
Business Information	GSTIN, Business name, Address, PAN	Tax compliance, account setup
Personal Information	Name, Email, Phone Number	Account management, support
Payment Data	Card last 4 digits, UPI ID (processed via Razorpay/UPI/BBB)	Billing
Technical Data	IP, Device ID, Browser, Cookies	Security, analytics
User Content	Invoices, Client lists, Transaction history	Core software functionality

2. Data Usage

Core Functions: Generate invoices, GST reports, and financial documents.
Legal Compliance: Share GSTIN/data with tax authorities if mandated.
Improvements: Analyze usage patterns to enhance software features.
Marketing: Send product updates (opt-out available).

3. Data Sharing

Third Parties:

Payment Gateways (Razorpay/PayU): Process transactions.
Cloud Hosts (Hostinger India): Store data in Mumbai-based servers.
Tax Consultants: Assist with GST filing (if user-enabled).

No Sale: BharatBillBooks never sells user data.

4. Security Measures

Protection Measures

Encryption: AES-256 for data at rest, SSL/TLS for data in transit.
Access Controls: Role-based access for employees.
Audits: Bi-annual penetration testing.

Data Retention

Active accounts: Until deletion request.
Inactive accounts: Deleted after 2 years.
Tax Records: Stored for 7+ years per Indian tax laws.

5. User Rights

You have the right to:

Access, correct, or delete data via account dashboard.
Request data portability (e.g., export invoices).
Withdraw consent for marketing emails.

Grievance Officer

Lodge complaints with our designated officer:

Name: [Insert Name]

Email: dpo@bharatbillbooks.com

Address: [Registered Office Address]

6. Cookies

Essential: Session cookies for login.
Analytical: Google Analytics (anonymized IPs).

Users can disable cookies via browser settings.

7. Policy Updates

We will notify you of any changes via email and website banner. Material changes allow 30-day opt-out period.

Your Consent

By using our services, you consent to our privacy and refund policies.

During signup, you'll be asked to confirm:

"I agree to Terms & Privacy Policy"

Privacy & Refund Policy